Legal Information

1. Introduction

Welcome to BillsKollect. These Terms of Service govern your use of our platform and services. By accessing or using BillsKollect, you agree to be bound by these terms.

BillsKollect is a digital commerce and payments platform that allows users to make payments, transfer funds, and access various services like airtime recharge, bill payments, and more.

2. Account Registration

To use certain features of BillsKollect, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Payment Services

BillsKollect facilitates various payment services. By using our payment services, you authorize us to process transactions on your behalf. You represent and warrant that you are authorized to use the payment method you provide.

We reserve the right to refuse or cancel any transaction if we suspect fraud, unauthorized or illegal activity.

4. Fees and Charges

BillsKollect may charge fees for certain services. All fees are displayed before you complete a transaction. We reserve the right to change our fee structure with prior notice.

5. Prohibited Activities

You agree not to use BillsKollect for any illegal purposes or in violation of any local, state, national, or international law. Prohibited activities include, but are not limited to:

• Money laundering or terrorist financing
• Fraudulent activities
• Unauthorized access to other users' accounts
• Interfering with or disrupting the platform's functionality

6. Limitation of Liability

To the maximum extent permitted by applicable law, BillsKollect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

7. Termination

We may terminate or suspend your account and access to BillsKollect immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of any material changes by posting the new Terms of Service on the platform. Your continued use of BillsKollect after such modifications will constitute your acknowledgment of the modified Terms of Service.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@BillsKollect.com.

1. Introduction

At BillsKollect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal information (name, email address, phone number)
• Financial information (bank account details, payment card information)
• Transaction information
• Communications with us

We also automatically collect certain information when you use our platform, including:

• Device information
• Usage data
• Location information
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service providers who perform services on our behalf
• Financial institutions and payment processors to complete transactions
• Law enforcement or government officials when required by law
• Other users with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability

To exercise these rights, please contact us at privacy@BillsKollect.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@BillsKollect.com.

General Questions

Payments and Transactions

Security and Privacy

Customer Support